{"id":12467,"date":"2024-01-08T18:05:38","date_gmt":"2024-01-08T12:35:38","guid":{"rendered":"https:\/\/www.worxogo.com\/?p=12467"},"modified":"2024-01-12T11:26:01","modified_gmt":"2024-01-12T05:56:01","slug":"professional-services-co-saved-44k-annually-on-a-bill-entry-process","status":"publish","type":"post","link":"https:\/\/worxogo.xogoweb.com\/legacy\/professional-services-co-saved-44k-annually-on-a-bill-entry-process\/","title":{"rendered":"How a Professional services company realized $44k annual savings on a Bill Entry Process"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"12467\" class=\"elementor elementor-12467\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-58d588c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"58d588c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-90e4dad\" data-id=\"90e4dad\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9f20a1a elementor-widget elementor-widget-text-editor\" data-id=\"9f20a1a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.6.6 - 08-06-2022 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#818a91;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#818a91;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>Read how this leading Professional services company improved their Bill Entry team&#8217;s productivity and realised $44k annualised savings for their client in the process.\u00a0<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4a9a726 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4a9a726\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-aaf3a64\" data-id=\"aaf3a64\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-741bd8d elementor-widget elementor-widget-heading\" data-id=\"741bd8d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.6.6 - 08-06-2022 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">Client Overview<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-46779a0 elementor-widget elementor-widget-text-editor\" data-id=\"46779a0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>The company is a multinational operations management and analytics company\u00a0with 30,000+ employees deployed across globe. It services clients in\u00a0multiple industries including travel, logistics, financial services,\u00a0among others.<\/p><p>The company works with one of the largest LTL, freight\u00a0and logistics companies of North America, with an asset size of more\u00a0than $1.5 billion.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e2ebc3b elementor-section-stretched bg02 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e2ebc3b\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-16929c8\" data-id=\"16929c8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-179b1b1 elementor-widget elementor-widget-heading\" data-id=\"179b1b1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Key Challenges<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-1604f99 elementor-section-full_width container keychallengecontainer elementor-section-height-default elementor-section-height-default\" data-id=\"1604f99\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-3d8aef4 keychallengebox\" data-id=\"3d8aef4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4ac144b elementor-widget elementor-widget-image\" data-id=\"4ac144b\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.6.6 - 08-06-2022 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"91\" height=\"91\" src=\"https:\/\/worxogo.xogoweb.com\/legacy\/wp-content\/uploads\/2021\/07\/Group-39.png\" class=\"attachment-large size-large\" alt=\"\" style=\"width:100%;height:100%;max-width:91px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d6ac9c elementor-widget elementor-widget-heading\" data-id=\"5d6ac9c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Boost Productivity<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e2b508b para elementor-widget elementor-widget-text-editor\" data-id=\"e2b508b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"page\" title=\"Page 1\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><p>Management for the transportation process wanted to increase team\u00a0productivity by helping agents to adapt to remote\/hybrid working\u00a0conditions.<\/p><\/div><\/div><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-defaf68 keychallengebox\" data-id=\"defaf68\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e66d26b elementor-widget elementor-widget-image\" data-id=\"e66d26b\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"90\" height=\"90\" src=\"https:\/\/worxogo.xogoweb.com\/legacy\/wp-content\/uploads\/2021\/08\/newicon01.png\" class=\"attachment-medium size-medium\" alt=\"\" style=\"width:100%;height:100%;max-width:90px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-74260ae elementor-widget elementor-widget-heading\" data-id=\"74260ae\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Maintain Quality<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ec42c92 para elementor-widget elementor-widget-text-editor\" data-id=\"ec42c92\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>The management wanted to assist the performance of the agents&nbsp;working remotely to maintain and enhance performance, sustain&nbsp;efficiency and maintain quality &#8211; since error rate was already low.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-f8d70bb keychallengebox \" data-id=\"f8d70bb\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3a41175 elementor-widget elementor-widget-image\" data-id=\"3a41175\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"90\" height=\"90\" src=\"https:\/\/worxogo.xogoweb.com\/legacy\/wp-content\/uploads\/2021\/07\/Group-43.png\" class=\"attachment-large size-large\" alt=\"\" style=\"width:100%;height:100%;max-width:90px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e281c65 elementor-widget elementor-widget-heading\" data-id=\"e281c65\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Improve Client Complaint Score<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3d62502 para elementor-widget elementor-widget-text-editor\" data-id=\"3d62502\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>The primary goal was to make sure\u00a0that agents deliver real-time, efficient customer support and minimize\u00a0the client complaints.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-e8fb94d elementor-widget elementor-widget-text-editor\" data-id=\"e8fb94d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"page\" title=\"Page 1\"><div class=\"section\"><div class=\"layoutArea\"><p>Keeping their focus on efficiency and productivity, management wanted\u00a0to build a more <em><strong>Engaged and Motivated<\/strong><\/em> team.<\/p><\/div><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-09acfa2 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"09acfa2\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1f1f066\" data-id=\"1f1f066\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-04295f3 elementor-widget elementor-widget-heading\" data-id=\"04295f3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Nudge Coach Deployment<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-3383de5 container elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3383de5\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2748c56\" data-id=\"2748c56\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9b4255e elementor-widget elementor-widget-image\" data-id=\"9b4255e\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/worxogo.xogoweb.com\/legacy\/wp-content\/uploads\/2021\/07\/casestudy01.jpg\" title=\"casestudy01\" alt=\"casestudy01\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-96e8774\" data-id=\"96e8774\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9c08491 elementor-widget elementor-widget-text-editor\" data-id=\"9c08491\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>The bill entry process team deployed worxogo Nudge Coach. Based on the Nobel\u00a0prize-winning concept of Nudges, the coach nudged agents to audit their data for\u00a0accuracy consistently.<\/p><p>worxogo Nudge Coach understands each agent\u2019s motivations and nudges them\u00a0daily on their KPIs. These behavior-shaping nudges oriented the team to adhere by<\/p><p>the time and quality benchmarks and improve their performance.<\/p><p>Daily personalized nudges helped the agents to boost their accuracy and improve\u00a0their average handle time. Daily communication with managers helped agents get\u00a0personalized coaching insights in real-time while regular performance updates\u00a0helped agents to focus on continuous and consistent productivity.<\/p><p>Managers got a bird\u2019s eye view of their teams\u2019 performance and using aproprietary 2-click method they were able to focus on coaching each individual\u00a0agent based on their performance and motivation at context. Nudges and insights\u00a0helped managers drive key behaviors that led to an improvement in scores for the\u00a0end client.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-21fcaca elementor-section-stretched bg02 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"21fcaca\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3df5420\" data-id=\"3df5420\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-861dd3f elementor-widget elementor-widget-heading\" data-id=\"861dd3f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The Outcome<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-c842d8a outcomecontainer elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c842d8a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-7374ce4\" data-id=\"7374ce4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-66c954c elementor-widget elementor-widget-image\" data-id=\"66c954c\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/worxogo.xogoweb.com\/legacy\/wp-content\/uploads\/2021\/08\/casestudycircle01.png\" title=\"casestudycircle01\" alt=\"casestudycircle01\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-25e749b percent txtwhite elementor-widget elementor-widget-heading\" data-id=\"25e749b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><br>$44K<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1bee4b2 elementor-widget elementor-widget-heading\" data-id=\"1bee4b2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Annualized cost savings<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-a1e754f\" data-id=\"a1e754f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-112a95a elementor-widget elementor-widget-image\" data-id=\"112a95a\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/worxogo.xogoweb.com\/legacy\/wp-content\/uploads\/2022\/03\/casestudycircle02_down.png\" title=\"casestudycircle02_down\" alt=\"casestudycircle02_down\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f0440b2 percent txtgreen elementor-widget elementor-widget-heading\" data-id=\"f0440b2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><br>17%<br><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eb62ed5 elementor-widget elementor-widget-heading\" data-id=\"eb62ed5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Reduction in AHT<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-e8b7e1a\" data-id=\"e8b7e1a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e65d501 elementor-widget elementor-widget-image\" data-id=\"e65d501\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/worxogo.xogoweb.com\/legacy\/wp-content\/uploads\/2022\/03\/casestudycircle01_down.png\" title=\"casestudycircle01_down\" alt=\"casestudycircle01_down\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-da1c4b7 percent txtwhite elementor-widget elementor-widget-heading\" data-id=\"da1c4b7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><br>1.08%<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-998a92e elementor-widget elementor-widget-heading\" data-id=\"998a92e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Reduced Errors<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c9d8dd4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c9d8dd4\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3ebaf14\" data-id=\"3ebaf14\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-965cda4 elementor-widget elementor-widget-spacer\" data-id=\"965cda4\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.6.6 - 08-06-2022 *\/\n.e-container.e-container--row .elementor-spacer-inner{width:var(--spacer-size)}.e-container.e-container--column .elementor-spacer-inner,.elementor-column .elementor-spacer-inner{height:var(--spacer-size)}<\/style>\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-47212cd elementor-section-stretched bottomtext elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"47212cd\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-af85d05\" data-id=\"af85d05\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7ac85af elementor-widget elementor-widget-text-editor\" data-id=\"7ac85af\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>With the deployment of worxogo Nudge Coach, the bill entry team became much more\u00a0productive with more billers hitting the benchmark. The Nudges allowed managers to coach\u00a0underperformers on regular basis and improve their productivity.<\/p><p>The highly engaged agents resolved higher volume of cases with higher accuracy. With additional\u00a0263 bills processed per agent per month, the team exhibited exceptional performance productivity.The agents ensured value addition for the Logistics giant as well as the end-consumer.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5376a68 elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default\" data-id=\"5376a68\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7a45425\" data-id=\"7a45425\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8c2bbe3 downloadbutton elementor-widget elementor-widget-text-editor\" data-id=\"8c2bbe3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><a href=\"https:\/\/www.worxogo.com\/wp-content\/uploads\/2024\/01\/How-a-Professional-services-company-realized-44k-annualized-savings-for-a-Bill-Entry-Process.pdf\">Download Case Study<\/a><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Read how this leading Professional services company improved their Bill Entry team&#8217;s productivity and realised $44k annualised savings for their client in the process. <\/p>\n","protected":false},"author":7,"featured_media":8446,"comment_status":"closed","ping_status":"open","sticky":false,"template":"casestudypage.php","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[229,68,283],"tags":[262],"class_list":["post-12467","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-bpo-bpm-kpo","category-case-studies","category-gcc","tag-improve-back-office-productivity","entry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\r\n<title>BPS company saves $44k annually on Bill Entry Process - worxogo<\/title>\r\n<meta name=\"description\" content=\"Read how a Professional services company improved their Bill Entry team&#039;s productivity and saved $44k annually for their client.\" \/>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/worxogo.xogoweb.com\/legacy\/professional-services-co-saved-44k-annually-on-a-bill-entry-process\/\" \/>\r\n<meta property=\"og:locale\" content=\"en_US\" \/>\r\n<meta property=\"og:type\" content=\"article\" \/>\r\n<meta property=\"og:title\" content=\"BPS company saves $44k annually on Bill Entry Process - worxogo\" \/>\r\n<meta property=\"og:description\" content=\"Read how a Professional services company improved their Bill Entry team&#039;s productivity and saved $44k annually for their client.\" \/>\r\n<meta property=\"og:url\" content=\"https:\/\/worxogo.xogoweb.com\/legacy\/professional-services-co-saved-44k-annually-on-a-bill-entry-process\/\" \/>\r\n<meta property=\"og:site_name\" content=\"worxogo\" \/>\r\n<meta property=\"article:published_time\" content=\"2024-01-08T12:35:38+00:00\" \/>\r\n<meta property=\"article:modified_time\" content=\"2024-01-12T05:56:01+00:00\" \/>\r\n<meta property=\"og:image\" content=\"https:\/\/worxogo.xogoweb.com\/legacy\/wp-content\/uploads\/2021\/07\/Group-25.png\" \/>\r\n\t<meta property=\"og:image:width\" content=\"1366\" \/>\r\n\t<meta property=\"og:image:height\" content=\"564\" \/>\r\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\r\n<meta name=\"author\" content=\"Rashmi Simon\" \/>\r\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\r\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Rashmi Simon\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\r\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/worxogo.xogoweb.com\/legacy\/professional-services-co-saved-44k-annually-on-a-bill-entry-process\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/worxogo.xogoweb.com\/legacy\/professional-services-co-saved-44k-annually-on-a-bill-entry-process\/\"},\"author\":{\"name\":\"Rashmi Simon\",\"@id\":\"https:\/\/worxogo.xogoweb.com\/legacy\/#\/schema\/person\/d2868362145a2c8dd3b919a9936e1ef4\"},\"headline\":\"How a Professional services company realized $44k annual savings on a Bill Entry Process\",\"datePublished\":\"2024-01-08T12:35:38+00:00\",\"dateModified\":\"2024-01-12T05:56:01+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/worxogo.xogoweb.com\/legacy\/professional-services-co-saved-44k-annually-on-a-bill-entry-process\/\"},\"wordCount\":436,\"publisher\":{\"@id\":\"https:\/\/worxogo.xogoweb.com\/legacy\/#organization\"},\"keywords\":[\"Improve Back Office Productivity\"],\"articleSection\":[\"Business Process Management\",\"Case Studies\",\"Global Captive Centers\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/worxogo.xogoweb.com\/legacy\/professional-services-co-saved-44k-annually-on-a-bill-entry-process\/\",\"url\":\"https:\/\/worxogo.xogoweb.com\/legacy\/professional-services-co-saved-44k-annually-on-a-bill-entry-process\/\",\"name\":\"BPS company saves $44k annually on Bill Entry Process - worxogo\",\"isPartOf\":{\"@id\":\"https:\/\/worxogo.xogoweb.com\/legacy\/#website\"},\"datePublished\":\"2024-01-08T12:35:38+00:00\",\"dateModified\":\"2024-01-12T05:56:01+00:00\",\"description\":\"Read how a Professional services company improved their Bill Entry team's productivity and saved $44k annually for their client.\",\"breadcrumb\":{\"@id\":\"https:\/\/worxogo.xogoweb.com\/legacy\/professional-services-co-saved-44k-annually-on-a-bill-entry-process\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/worxogo.xogoweb.com\/legacy\/professional-services-co-saved-44k-annually-on-a-bill-entry-process\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/worxogo.xogoweb.com\/legacy\/professional-services-co-saved-44k-annually-on-a-bill-entry-process\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/worxogo.xogoweb.com\/legacy\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"How a Professional services company realized $44k annual savings on a Bill Entry Process\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/worxogo.xogoweb.com\/legacy\/#website\",\"url\":\"https:\/\/worxogo.xogoweb.com\/legacy\/\",\"name\":\"worxogo - Drive Sales Behaviors\",\"description\":\"Drive Sales Behaviors\",\"publisher\":{\"@id\":\"https:\/\/worxogo.xogoweb.com\/legacy\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/worxogo.xogoweb.com\/legacy\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/worxogo.xogoweb.com\/legacy\/#organization\",\"name\":\"worxogo\",\"url\":\"https:\/\/worxogo.xogoweb.com\/legacy\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/worxogo.xogoweb.com\/legacy\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.worxogo.com\/wp-content\/uploads\/2021\/07\/logocolor.png\",\"contentUrl\":\"https:\/\/www.worxogo.com\/wp-content\/uploads\/2021\/07\/logocolor.png\",\"width\":194,\"height\":38,\"caption\":\"worxogo\"},\"image\":{\"@id\":\"https:\/\/worxogo.xogoweb.com\/legacy\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/in.linkedin.com\/company\/worxogo\",\"https:\/\/www.youtube.com\/channel\/UCFJt8BSV0O3H0uw7skaVA4g\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/worxogo.xogoweb.com\/legacy\/#\/schema\/person\/d2868362145a2c8dd3b919a9936e1ef4\",\"name\":\"Rashmi Simon\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/worxogo.xogoweb.com\/legacy\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/ad47b61e818dceac713966d905056cf78d36e6e66ac5073cd6e685357fac67ef?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/ad47b61e818dceac713966d905056cf78d36e6e66ac5073cd6e685357fac67ef?s=96&d=mm&r=g\",\"caption\":\"Rashmi Simon\"},\"url\":\"https:\/\/worxogo.xogoweb.com\/legacy\/author\/rashmi-simon\/\"}]}<\/script>\r\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"BPS company saves $44k annually on Bill Entry Process - worxogo","description":"Read how a Professional services company improved their Bill Entry team's productivity and saved $44k annually for their client.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/worxogo.xogoweb.com\/legacy\/professional-services-co-saved-44k-annually-on-a-bill-entry-process\/","og_locale":"en_US","og_type":"article","og_title":"BPS company saves $44k annually on Bill Entry Process - worxogo","og_description":"Read how a Professional services company improved their Bill Entry team's productivity and saved $44k annually for their client.","og_url":"https:\/\/worxogo.xogoweb.com\/legacy\/professional-services-co-saved-44k-annually-on-a-bill-entry-process\/","og_site_name":"worxogo","article_published_time":"2024-01-08T12:35:38+00:00","article_modified_time":"2024-01-12T05:56:01+00:00","og_image":[{"width":1366,"height":564,"url":"https:\/\/worxogo.xogoweb.com\/legacy\/wp-content\/uploads\/2021\/07\/Group-25.png","type":"image\/png"}],"author":"Rashmi Simon","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Rashmi Simon","Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/worxogo.xogoweb.com\/legacy\/professional-services-co-saved-44k-annually-on-a-bill-entry-process\/#article","isPartOf":{"@id":"https:\/\/worxogo.xogoweb.com\/legacy\/professional-services-co-saved-44k-annually-on-a-bill-entry-process\/"},"author":{"name":"Rashmi Simon","@id":"https:\/\/worxogo.xogoweb.com\/legacy\/#\/schema\/person\/d2868362145a2c8dd3b919a9936e1ef4"},"headline":"How a Professional services company realized $44k annual savings on a Bill Entry Process","datePublished":"2024-01-08T12:35:38+00:00","dateModified":"2024-01-12T05:56:01+00:00","mainEntityOfPage":{"@id":"https:\/\/worxogo.xogoweb.com\/legacy\/professional-services-co-saved-44k-annually-on-a-bill-entry-process\/"},"wordCount":436,"publisher":{"@id":"https:\/\/worxogo.xogoweb.com\/legacy\/#organization"},"keywords":["Improve Back Office Productivity"],"articleSection":["Business Process Management","Case Studies","Global Captive Centers"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/worxogo.xogoweb.com\/legacy\/professional-services-co-saved-44k-annually-on-a-bill-entry-process\/","url":"https:\/\/worxogo.xogoweb.com\/legacy\/professional-services-co-saved-44k-annually-on-a-bill-entry-process\/","name":"BPS company saves $44k annually on Bill Entry Process - worxogo","isPartOf":{"@id":"https:\/\/worxogo.xogoweb.com\/legacy\/#website"},"datePublished":"2024-01-08T12:35:38+00:00","dateModified":"2024-01-12T05:56:01+00:00","description":"Read how a Professional services company improved their Bill Entry team's productivity and saved $44k annually for their client.","breadcrumb":{"@id":"https:\/\/worxogo.xogoweb.com\/legacy\/professional-services-co-saved-44k-annually-on-a-bill-entry-process\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/worxogo.xogoweb.com\/legacy\/professional-services-co-saved-44k-annually-on-a-bill-entry-process\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/worxogo.xogoweb.com\/legacy\/professional-services-co-saved-44k-annually-on-a-bill-entry-process\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/worxogo.xogoweb.com\/legacy\/"},{"@type":"ListItem","position":2,"name":"How a Professional services company realized $44k annual savings on a Bill Entry Process"}]},{"@type":"WebSite","@id":"https:\/\/worxogo.xogoweb.com\/legacy\/#website","url":"https:\/\/worxogo.xogoweb.com\/legacy\/","name":"worxogo - Drive Sales Behaviors","description":"Drive Sales Behaviors","publisher":{"@id":"https:\/\/worxogo.xogoweb.com\/legacy\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/worxogo.xogoweb.com\/legacy\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/worxogo.xogoweb.com\/legacy\/#organization","name":"worxogo","url":"https:\/\/worxogo.xogoweb.com\/legacy\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/worxogo.xogoweb.com\/legacy\/#\/schema\/logo\/image\/","url":"https:\/\/www.worxogo.com\/wp-content\/uploads\/2021\/07\/logocolor.png","contentUrl":"https:\/\/www.worxogo.com\/wp-content\/uploads\/2021\/07\/logocolor.png","width":194,"height":38,"caption":"worxogo"},"image":{"@id":"https:\/\/worxogo.xogoweb.com\/legacy\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/in.linkedin.com\/company\/worxogo","https:\/\/www.youtube.com\/channel\/UCFJt8BSV0O3H0uw7skaVA4g"]},{"@type":"Person","@id":"https:\/\/worxogo.xogoweb.com\/legacy\/#\/schema\/person\/d2868362145a2c8dd3b919a9936e1ef4","name":"Rashmi Simon","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/worxogo.xogoweb.com\/legacy\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/ad47b61e818dceac713966d905056cf78d36e6e66ac5073cd6e685357fac67ef?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/ad47b61e818dceac713966d905056cf78d36e6e66ac5073cd6e685357fac67ef?s=96&d=mm&r=g","caption":"Rashmi Simon"},"url":"https:\/\/worxogo.xogoweb.com\/legacy\/author\/rashmi-simon\/"}]}},"_links":{"self":[{"href":"https:\/\/worxogo.xogoweb.com\/legacy\/wp-json\/wp\/v2\/posts\/12467","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/worxogo.xogoweb.com\/legacy\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/worxogo.xogoweb.com\/legacy\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/worxogo.xogoweb.com\/legacy\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/worxogo.xogoweb.com\/legacy\/wp-json\/wp\/v2\/comments?post=12467"}],"version-history":[{"count":17,"href":"https:\/\/worxogo.xogoweb.com\/legacy\/wp-json\/wp\/v2\/posts\/12467\/revisions"}],"predecessor-version":[{"id":12486,"href":"https:\/\/worxogo.xogoweb.com\/legacy\/wp-json\/wp\/v2\/posts\/12467\/revisions\/12486"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/worxogo.xogoweb.com\/legacy\/wp-json\/wp\/v2\/media\/8446"}],"wp:attachment":[{"href":"https:\/\/worxogo.xogoweb.com\/legacy\/wp-json\/wp\/v2\/media?parent=12467"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/worxogo.xogoweb.com\/legacy\/wp-json\/wp\/v2\/categories?post=12467"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/worxogo.xogoweb.com\/legacy\/wp-json\/wp\/v2\/tags?post=12467"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}